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Community Guidelines & Safety Tips

Last updated: 8 October 2026

One Million Community exists to help sincere adults find a spouse. These Community Guidelines tell you how we expect members to behave, and our Safety Tips help you protect yourself. They form part of our Terms of Use.

Our community standards

Be genuine

  • Use your real age, gender and photos. Photos must show you, clearly, and be suitable for a public profile.
  • Be honest about your marital status and what you are looking for. Do not use the Service if you are not free to seek a spouse, or to pass the time or collect attention.
  • One person, one account.

Be respectful

  • Treat everyone with courtesy, whatever their tribe, ethnicity, religion, background, appearance or opinions. If someone is not interested, accept their answer and move on.
  • Do not harass, threaten, stalk, shame, insult or pressure anyone, and do not send unwanted sexual messages or images.
  • Hate speech, ethnic or tribal contempt, and content that stirs up hatred or violence are not allowed and may be reported to the authorities.

Keep it safe and legal

  • No nudity, sexually explicit content, escort or sexual services, or content involving minors.
  • No asking for money, gifts, airtime or loans; no investment, business or crypto offers; no selling or advertising.
  • No sharing of other people’s private information, messages, photos or contact details without their permission.
  • No illegal activity of any kind, and no impersonation.

What happens if rules are broken

We review reports and use a mix of automated tools and human moderators. Depending on how serious the problem is, we may remove content, send a warning, limit features, suspend the account, or permanently remove the member without refund. Serious cases may be passed to the police. You can ask us to review a decision by contacting us within 30 days.

Safety tips

We do not carry out criminal-record or identity checks on members, and we cannot guarantee anyone’s identity, honesty or safety. Your best protection is your own caution.

Protect your information

  • Keep your home address, workplace, ID numbers, bank and mobile-money details, and passwords private. Share your phone number only when you feel comfortable.
  • Do not share intimate images. Once sent, you cannot control where they go.
  • Use a strong, unique password. Never share your verification codes with anyone, including people who say they work for us. We will never ask for your password or PIN.

Watch for scams

Romance scams are common on dating platforms. Be alert if someone:

  • asks you for money, airtime, school fees, hospital bills, travel costs, customs fees, a “business investment” or an emergency loan — never send money to someone you have not met in person and known for a long time;
  • declares strong feelings very quickly, or wants to move the conversation off the platform straight away;
  • always has an excuse not to meet, talk on a video call or show their face;
  • has a profile that looks too perfect, uses a photo that appears elsewhere online, or whose story has gaps or changes;
  • claims to be abroad, in the military or on an overseas job and needs help to come home or to send you a gift.

Get to know them first

  • Take your time. Ask questions, use video calls, and check that what they tell you stays consistent.
  • Search for their name and photos online. Ask a trusted friend or family member for their view.
  • Trust your instincts. If something feels wrong, stop talking to them.

If you decide to meet

  • Meet in a public place, in daytime, and keep the first meeting short.
  • Tell a trusted friend or relative who you are meeting, where and when, and keep your phone charged.
  • Arrange your own transport and do not leave drinks unattended. Do not go to a private place alone with someone you have just met.
  • For marriage-minded meetings, consider involving your family or a trusted elder early on, according to your culture and faith.
  • Leave if you feel uncomfortable.

Reporting a problem

  • Use the Report or Block option on a member’s profile or in a conversation.
  • Or contact us at support@one-million-community.com, with the username and what happened. Screenshots help.
  • If you are in immediate danger, call the police first — in Kenya dial 999 or 112. In an emergency you should not wait for us.
  • If you have been defrauded, report it to the police (the DCI Cybercrime unit in Kenya) and to your bank or mobile-money provider immediately.

We take reports seriously and may share information with the police if the law allows or requires.